![]() We can always be contacted at: 1 (954) 869-0165 These are the standard practices, but nothing is guaranteed surrounding shipping and delivery times. If for any reason we identify that an item cannot be shipped at the costs originally paid, then we'll first contact you and make additional shipping arrangements or cancel the transaction at your request and refund your money, but this should rarely happen, if ever. Some additional charges will apply to products that require special processing and packaging. If you are buying an oversized, overweight, unique, hazardous or unusual product, you should contact the carrier and confirm your products are permitted for shipping, prior to checkout. All shipping weight(s) will be rounded up to the next pound in this case. Some shipping rates for products are weight based and have to be adjusted to conform with carrier guidelines. Please allow sufficient time for PFOX and/or the merchant seller to prepare and ship your order(s), prior to contacting us. If possible, avoid separating your order(s) into different transactions, because additional shipping costs will apply, including shipping items to separate addresses. Regardless of your choice, you will be provided tracking on most products to quickly check delivery time(s). If you prefer delivery by USPS Priority, with a signature requirement, please make sure you select that option at checkout. Orders are primarily shipped via USPS with tracking and usually arrive at your mailbox without interruptions, unless a signature is required. Orders are generally dispatched within 2 business days after your order has been received and payment confirmed. PFOX.COM does not ship on Holidays, so your order(s) will go out, as outlined above. Orders placed on Saturday, Sundays or Holidays are also shipped on the upcoming Monday or the next business day. Orders placed before 10am EST should arrive within 2-3 business days given there aren't additional delays, due to Covid-19. (Please check your SPAM Folder, if you don't get an email update from us within 48 hours) Orders placed over the weekend are shipped on Monday or the next business day. Notification or Tracking will be provided by email once the carrier has picked up your order. ![]() The estimated delivery dates are based on the shipping option(s) chosen at checkout. Your shipping costs are fixed and paid at checkout, unless you've qualified for FREE shipping. 100% of our orders are shipped within the first two business days, unless you receive a communication from us stating otherwise.
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